New feature: e-mail templates

According to our plans, we have introduced e-mail templates in Funnela. Any template can consist of content, subject, all address fields and attachments.

Why is it worth to use templates? E-mail templates are simple and efficient way to improve communication with customers. Templates can help you by:

• saving your time – you don’t have to write similar e-mails form scratch or search them in your sent messages
• making your customer communication more standardized – you don’t have to think how to respond when customer ask you a question

You can easily manage templates in new e-mail view, using “Templates” menu:

Templates menu in new e-mail view

From here you can create new templates, edit and delete them.

Manage your templates view