Funnela in numbers

We have prepared a brief summary of activity on our servers.

It figured out that our customers since April 2009:

• received over 326 thousand messages
• collected over 56 thousand contacts,
• sent almost 39 thousand e-mails,
• created over 70 e-mail campaigns sending about 20 thousand messages,
• written almost 19 thousand notes attached to contacts,
• written nearly 7 thousand notes attached to messages,
• prepared 7 thousand tasks,
• written over 4 thousand notes attached to tasks and
• planned 2,8 thousand events in calendars.

We are happy that Funnela helps many companies in their daily work. Because the number of customers and their activity is still growing and because we care of their comfort – we will upgrade our servers soon.

New feature: mass mailing

Probably you had repeatedly confronted with the problem of mass mailing your customers. You have to find the right software to do this, buy, configure and test it. Yes, you may have not enough motivation to do this.

OK – you can easily do this – just add each of your clients to the “BCC” field. Apart from unability to personalize messages, you will face the problem that mail servers may simply ignore a single message with hundreds of recipients.

Here are 5 easy steps to send a mailing:

1. Sign up for Funnela. Note: You may already have completed this step. If not, create a new account – it will take just 30 seconds.
2. Create a group in your address book and add your customers to this group. If you have just created an account, import your contacts first.
3. Go to the mailbox, create a new mail message and switch to the mailing view ( “Show more address fields” -> “Batch mailing mode”).
4. Select the address book ( “Show contacts”), choose group to which you want to send a mailing by dragging to the “Mailing receivers” field.
5. Fill in the subject and content of mail, and select “Send.” That’s it – your mailing will be sent to your customers.

Have a high conversion rate!

Notice: Mass mailing feature is available only in paid plans.

Sales support in Funnela – prototype

From the very beginning our goal was to provide an application that supports small businesses in their daily activities. We decided to deliver easy to use interface and increase efficiency of work. Now is the time to provide functionality that will enable you to effectively manage your sales.

We are happy to present two screens of our sales module.

Here’s the main view, allowing management of sales opportunities and filter information that are most interesting to you.

Main view of sales module

This view illustrates how to add a new sales opportunities.

View of a new deal window

Right now interface for this module is ready and we are working on the “heart” of the module. As usual, we are open to your comments and suggestions. We will announce the exact date of the launch on our blog.

Better workflow with Funnela in Testberries

We have recieved another great use case from Testberries company, specialized in providing services and professionalists for testing and quality assurance in software:

“The most important benefit of using Funnela is the time saving thanks to access to e-mail, contacts, tasks and calendar from one utility. Information can be additionally combined with each other and is accessible from any computer. Second most important advantage is the ability to share these information with coworkers. Funnela is surprisingly easy to use despite variety of it’s functionality.”

Read short conversation with Paweł Kazienko, owner of Testberries company.

New feature: e-mail templates

According to our plans, we have introduced e-mail templates in Funnela. Any template can consist of content, subject, all address fields and attachments.

Why is it worth to use templates? E-mail templates are simple and efficient way to improve communication with customers. Templates can help you by:

• saving your time – you don’t have to write similar e-mails form scratch or search them in your sent messages
• making your customer communication more standardized – you don’t have to think how to respond when customer ask you a question

You can easily manage templates in new e-mail view, using “Templates” menu:

Templates menu in new e-mail view

From here you can create new templates, edit and delete them.

Manage your templates view

Funnela increases customers' satisfaction in online shop Mikran.pl

Another company decided to share their use case of Funnela. This time, it’s online shop Mikran.pl, specialized in medical supply to prosthesis, dentistry and orthodontics.

How Funnela increased customers’ satisfaction in online shop Mikran.pl? Read short conversation with Tomek Zdanowski, co-owner of Mikran company.

Another supported browser for Funnela: Chrome

Since today Chrome is officialy supported browser for Funnela. Currently you can login using Firefox 3.x, Internet Explorer 8, Safari and Chrome.

Our feeling is that Funnela works fastest on Chrome.

Funnela on Chrome

New feature: dashboard

According to our plans, we have introduced dashboard module for Funnela.

Funnela - dashboard view

Currently dashboard consists of 3 main sections:

• summary of data from modules
• list of outstanding and upcoming events and tasks
• list of your activity and if you share some stuff with other users also their activity

Now it’s no way to oversight scheduled tasks and events and additionally it’s easy to be up-to-date with for example new notes or tasks.

Dashboard is currently in beta and will be extend with new functionality, i.e. ability of configuration displayed information.

What would you like to see on the dashboard? Got any ideas? Feel free to write to us.

Why topads.pl is using Funnela instead of TheBat!?

In last two weeks another companies have joined us and started using Funnela. One of them is TopAds – a SEM ad agency specialized in professional service of Google AdWords campaigns

Why TopAds quit using TheBat! for Funnela? Read short conversation with Szymon Mazurek, owner of TopAds.

Dziennik Internautów quit using Google Apps for Funnela and saves 25% of work time

We’re glad to let you know, that we have welcome new customer – Dziennik Internautów – popular online magazine from Poland.

Having 500.000 unique visitors per month, Dziennik Internautów quit using Google Apps for Funnela and successfully save 25% of work time.

Why they quit using Google Apps and which Funnelas’ features they are using most? Read short conversation with Krzysztof Gontarek, editors chief in Dziennik Internautów.