Custom fields in contacts

As many of you suggested, we have added ability to define your own fields in contacts’ details.

Custom fields allow you to store any information about your customers which are important to your business. Tax identifier, social insurance number, car registration number… all those can now be easily stored in your customer’s card.

This feature is important because of two reasons:

• allows to add industry specific infromation
• allows importing data without data loss (soon)

Enjoy your custom fields!

We're going on vacation – autoresponder

We have vacation now and many people goes to places with little or no connection to the internet. Hence Funnela allows you to work from every place around the world, not every one is going to do this – during holiday.

Funnela can automatically respond to your e-mails while you are resting. It’s a part of Automators. To set up a vacation message you have to go to “Settings” -> “Automators” and create a new automator.

To create an automator that launches on all messages, you have to set up one rule: subject contains . Of course you can set up an automator to respond messages from particular mailboxes or matching other criteria.

Next, you have to setup a “reply” action and type full vacation message content (subject is generated automatically basing on original message’s subject). You can also add additional actions i.e. add tags so you can easily find messages that were automatically replied.

Please remember NOT to apply this automator to old messages – this may send a lot of unwanted messages.

Here is an example of an automator – autoresponder:

Enjoy your holiday!

PS. You can also use this feature in folders’ automators. Funnela can send an automatic response, while you move a message to a particular folder, i.e. offer queue.